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FAQ

WHAT SHIPPING METHODS ARE AVAILABLE?

Helen’s Handmade ships all items USPS mail for most orders. UPS Ground shipping may be used for very heavy orders.

DO YOU SHIP INTERNATIONALLY?

Helen’s Handmade ships only to the continental United States of America. If you are located outside of this area, please contact us prior to ordering.

WHAT PAYMENT METHODS DO YOU ACCEPT?

Helen’s Handmade accepts major credits through Maine Quilt Company’s PayPal account. Use your PayPal account to pay for your order securely and safely through our checkout system. Your order receipt will reference Maine Quilt Company.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

All orders are shipped within 24 hours of receipt on weekdays except for custom orders.  Shipping time will depend upon shipping carrier transit time.

WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?

Please contact Helen’s Handmade if you have any questions. You can contact us through our contact form on the Contact Us page.

HOW CAN I RETURN A PRODUCT?

Helen’s Handmade offers a 15 day return policy. For detailed information on our return policy and procedure, please visit the Return Policy page.